"On our path to return BlackBerry to profitability, nothing is more important than remaining deeply connected to our customers and designing and delivering secure products that exceed their expectations."We know that high technology firms, from Google, to Yahoo! and Facebook, are acquiring companies not so much for their products or markets, or even patents per se, but for their innovative and entrepreneurial talent. So what Chen is doing isn't necessarily all that novel.
But is he hiring the right talent, and will said talent be enough to rebuild the Jenga tower.