Just named new CEO of General Motors, Mary Barra gets commendation from former GM Chairman and CEO Ed Whitacre, specifically for her talent and experience, people skills, and backward-and-forward knowledge of GM.
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But I cannot underscore this enough: Forging relationships is part-and-parcel of producing results and rising up the ranks. Knowing how to work with people is the stuff of Emotional Intelligence that Daniel Goleman popularized, and he pointed out that EI is critical to leadership and workplace success. Gallup took this point much further: That so-called soft skill of engaging, motivating and developing people lead directly to hard results like sustainable topline growth and shareholder value (rf. Engagement at Work: Its Effect on Performance Continues in Tough Economic Times).
It remains to be seen, of course, exactly how Barra will do. But in the meantime a hearty congratulations to her!
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