Friday, August 22, 2014
Jacqueline Whitmore on Coveted Listening Skill
Jacqueline Whitmore, Founder of Etiquette Expert, is right that you don't have to be an extrovert to succeed. Indeed there is a host of personalities that make up leadership and success, including introverts. But as Lauren Covello suggests in her lead-up, regardless of personality we do have to convey confidence. Where we fall on the Myers-Briggs Type Indicator, such as the extroversion-introversion dimension, doesn't mean we must behave or interact in a lockstep, bound manner. So while someone outgoing can work a room full of people easily and gracefully, the more reserved person can do the same with a bit of skill development and practice. Introverts are more inclined to listen, as Whitmore points out, and that's such a crucial thing in a corporate or social milieu where people simply have difficulty listening to each other. But if this skill is lacking in any other personality, they too can learn it and adopt it.