|Deliver superior performance vis-a-vis purpose, mission or target|
|Make a clear difference for people in the community|
|Build endurance and ensure success for the long haul|
Reference: Jim Collins.
|Great leaders are ambitious for the cause, organization and work, not for themselves|
|Great leaders have fierce resolve to realize these ambitions|
|Great leaders balance personal humility and professional determination|
Tumblr Founder and CEO David Karp discusses his company's business model and mobile strategy. He speaks on Bloomberg Television's "Market Makers."I am skeptical about the Yahoo! acquisition of Tumblr, and its efforts to monetize its platform. But while he was cagey a bit, David Karp relates the essence of its business model vis-a-vis advertising: more like TV and print. Not hyper-targeting, not Big Data and analytics driven. But via brands that aim to impact us more evocatively, more sustainably.
Retail is built on customer service, but even top retailers sometimes have to pick their battles. Here's how these top 10 retailers perform in answering phones, resolving email inquiries, delivering packages and processing refunds.I reminded others, when I posted this, that customers may value speed above all, but brand, convenience and cost are no doubt part of the purchasing choices.